Ans.: This message appears when the DV device is not connected or the Snazzi* III AV.DV PCI card has not been installed properly. Please check that the device is firmly inserted in the PCI slot and the DV camera is connected and ready to use. 

Q2: I have Sony IP series camcorder but I am not able to capture video using DV Studio software.

Ans.: Snazzi* III AV.DV cannot be used with this series of camcorder. The reason being IP series camcorders record high quality of MPEG 2 video at a transfer rate of 12 mbps as a "Micro MV" format. In the result you can be able to control the camera from Snazzi* DV Studio but you can not get preview.

 Q3: Recording stops automatically after a specified time without giving  any message.

Ans.: Check the Limited Time Interval option in the duration option box located on the main interface and click the radio button " Stop Manually". Enable Load Optimized settings option in Bios.

Q4: DV Studio does not prompt for a file name after finishing recording. It automatically set the file name. Why?

Ans.: You might have set the Generate automatically option for the file name. Go to setup dialog box - File name - Prompt for name (select this instead of Generate automatically).
 

Q5:  I want to change the default clip storage location. How can i do that?

Ans.: Open the setup dialog box and click the Browse button for Recording folder selection. Select the folder of your choice and go ahead.
 

Q6.: I cannot record the DV back to camcorder with Snazzi* DV Studio. 

Ans.:  Due to several reasons most of the DV camcorders sold in Europe don't have the ability to record via DV interface. Please make sure that the DV in of your camcorder is working otherwise you may not be able to send the DV back to the tape after editing. Please also make sure that the file size do not increase above 4GB. This is also one of the main reasons that most of the customers having Snazzi* III AV.DV fails to do loopback  encoding. 
 

Q7:  I am not able to convert the DV to MPEG even I launch Movie Mill application with DV Studio. 

Ans.: The latest version of Snazzi * III AV.DV does not require you to launch the Movie Mill separately. Movie Mill controls for MPEG recording have been integrated within DV Studio AV.DV application. 

Q8: I cannot record longer than 20 minutes of DV video. 

Ans.: This is a FAT restriction. Win98 SE and WinME have 4 gig limitation. Win2000 and WinXP do not have a problem recording longer than 4 gig only if the partition is formatted with NTFS file system. 

Q9: I get an error message when I try to transmit a DV NTSC clip on PAL camcorder. 

Ans.: You can only transfer DV NTSC clips to an NTSC camcorder or vice versa for PAL DV clips.

Q10: I am not getting any preview while DV 2 MPEG processing. 

Ans.: Please make sure to enable the checkbox option "Enable Preview while Dv 2 MPEG" in  setup dialog box. 

Q11: I always get an error message "You may need to reinstall DV Studio" in Windows XP Hungry version.

Ans.: We have not yet released DV Studio for WinXP Hungry version therefore there may be some problems. We are working on this issue and a patch will be released as soon as possible.

Q12: When I press start arming button, I get an error message "Unable to start. You may need to reinstall Movie Mill ".

Ans.: This problem appears when the Movie Mill software is not initiated by DV Studio. Please make sure that movie Mill is installed and the drivers for V-One Bali device are working fine. You can check the driver status in Device Manager. 

Q13: My captured DV clip is not supported by my editing software.

Ans.: This problem may appear due to the DV file types. If you are working with premiere, make sure to capture DV in Type-II. In case of Ulead media Studio Pro, please capture DV clips in Type-1 format.